The Guest House at Houndslake respects the privacy of all our guests, and we are committed to protecting it. To best serve you throughout this website, you will be asked to provide a variety of information, such as name, mailing address, telephone number, email address, credit card information, etc. This information will allow us to provide a personalized experience for each visitor to our website.
This website does not collect, save or store any personal information from visitors that simply browse this website, unless you voluntarily and intentionally provide it to us. We do not collect personal information without your knowledge or consent. Any personal information that is requested on our website is necessary in order to perform a particular service, such as processing your reservation.
We request personal information from you in order to process online reservations. You must provide contact information (such as name, mailing address, telephone number and email address) as well as financial information (such as credit card number and expiration date, etc.) in order for us to process your reservation. This information is used for billing purposes and to reserve a room. If there is a problem with a reservation, the information provided will also allow us to contact you.
The Guest House at Houndslake may inform you by email of our available services, products, specials and sweepstakes. You may opt in or out of receiving these materials at any time.
Agents or contractors of The Guest House at Houndslake who have access to your personal information are required to keep the information confidential and not to use it for any other purpose than to carry out the services they are performing for The Guest House at Houndslake. The Guest House at Houndslake will not sell or distribute any of your personal information to any outside organization for marketing or solicitation without your permission.
The Guest House at Houndslake is committed to the security of the data collected on this Web site, and treat all information you provide us as confidential. We use secure socket layer (SSL) encryption technology to secure the privacy of credit card information, name, address, email and other information you provide us. To better serve you when you are using this site, we also use "cookies" to help us recognize your preferences and selections.
Please be aware that third-party Web sites available through links on houndslakeguesthouse.com each have separate privacy and data collection practices. We have no control, responsibility or liability for these third-party policies or actions. The Guest House at Houndslake cannot ensure or warrant the security of any information you disclose online to third party sites.
This web site is subject to United States law. The Guest House at Houndslake will disclose personally identifiable information without your permission when required by law enforcement or in good faith belief that such action is necessary to investigate or protect against harmful activities to guests, visitors, associates, or others, or to property (including this site).
What's a cookie?
We try to give you an advanced and user-friendly website in accordance with your wants and needs. To achieve this, our website uses the following types of cookies:
- Technical cookies: We use technical cookies to show you our website. These technical cookies are absolutely necessary for our website to function properly.
- Functional cookies: We also use functional cookies to remember your preferences and help you use our website efficiently and effectively.
- Analytics cookies: We use these cookies to gain insight into how you use the website, to find out what works and what doesn’t, to optimize and improve our website, and to make sure we continue to be interesting and relevant. The data we gather includes which webpages you've viewed, which referring/exit pages you've entered and left from, which platform type you've used, date and time stamp information, and details like the number of times you click on a given page, your mouse movements, scrolling activity, and the text you type while using our website. These analytic cookies may collect personal information.
How long do our cookies stay active?
The cookies we use have varying lifespans, depending on the purpose for which the cookie is used. The maximum lifespan we set on some is five years from your last visit to our website. You can erase all cookies from your browser anytime you want.
Do we use third-party cookies?
How can you manage your cookie preferences?
Using your browser settings in, for example, Internet Explorer, Safari, Firefox or Chrome, you can set which cookies to accept and which to reject. Where you find these settings depends on which browser you use. You can go to the "Help" function in your browser to locate the settings you need.
What security procedures do we have in place to safeguard your personal information?
We use appropriate business systems and procedures to protect and safeguard any personal information given to us. We also use security procedures and technical and physical restrictions for accessing and using the personal information on our servers. Only authorized personnel are allowed to access personal information in the course of their work.
Access to Information
How can you control the personal information you have given to us?
You have the right to review the personal information we keep about you. You can request an overview of your personal information by emailing us at email@example.com. Please write “Request personal information” in the subject line of your email.
Keep your personal information accurate and up to date. If the personal information we have about you is incorrect, out-of-date, or not relevant anymore for the purposes collected, we will update or remove it at your request. We request that you contact firstname.lastname@example.org. We'll respond to your request within 30 days. However, we may need to retain certain information, for example, for legal or administrative purposes, like record keeping or to detect fraudulent activities.
The Inn at Houndslake controls the processing of personal information collected from the website and by the cookies. The Inn at Houndslake at 897 Houndslake Drive, Aiken, SC 29803, United States of America. If you have any suggestions, requests or comments about privacy, personal information, cookies, and how we handle personal information, you can send an email to email@example.com.
Booking.com: We have teamed up with Booking.com B.V., located at Herengracht 597, 1017 CE Amsterdam, the Netherlands (www.booking.com) (hereafter Booking.com) to offer you our online reservation services. Even though we provide the content to this website, and you make a reservation directly with us, the reservations are processed through Booking.com. The information you enter into this website will therefore also be shared with Booking.com. This may include personal information such as your name, your contact details, your payment details, the names of guests traveling with you, and any preferences you specified when making a booking. Booking.com will send you a confirmation email, a pre-arrival email, and provide you with information about the area and the hotel. Booking.com will also provide you with international customer service 24/7 from its local offices in more than 20 languages. Sharing your details with Booking.com's global customer service staff allows them to respond when you need assistance.
Communication through Booking.com
Booking.com will offer you various means to communicate with us about your reservation through Booking.com. You can contact Booking.com with questions about your reservation from the My Booking Page, the Booking.com app, and using other channels that Booking.com may make available. Booking.com may access such communications and may use automated systems to review, scan, and analyze communications for security purposes; fraud prevention; compliance with legal and regulatory requirements; investigations of potential misconduct; product development and improvement; research; customer engagement, including to provide you with information and offers that they believe may be of interest to you; and customer or technical support. They reserve the right to block the delivery of or review communications that they, in their sole discretion, believe may contain malicious content, spam, or may pose a risk to you, us, Booking.com, or others. Note, all communications sent or received using Booking.com communication tools will be received and stored by Booking.com.